Solar contract help for New York homeowners

What makes solar in New York different

New York has strong solar incentives and a complicated set of utility rules. Depending on when your system was connected and your utility, such as Con Edison, PSEG Long Island, National Grid, NYSEG, RG&E, Central Hudson, or Orange & Rockland, your bill may include monthly charges that apply to solar customers and credits that work differently than a salesperson described. New York also has a large community solar market, where homeowners subscribe to an off-site solar farm. Those subscription agreements have their own terms and cancellation rules.

What we see most often in New York

• Savings estimates that didn't account for fixed charges on solar customers' bills
• Snow, shading, and shorter winter days reducing production below projections
• Leases and PPAs with escalators or unclear transfer terms that complicate home sales
• Community solar subscriptions that customers don't remember agreeing to
• Roof work complications on older homes
• Homeowners pressured at the door or by phone into long agreements

New York protections worth knowing about

New York's door-to-door sales law generally gives buyers three business days to cancel qualifying home solicitation sales. New York also regulates telemarketing and text marketing closely. If a solar agreement was misrepresented, state consumer protection law may apply. This is general information, not legal advice.

Where we work in New York

Nassau and Suffolk counties, Staten Island, Queens, Brooklyn, the Bronx, Westchester, Rockland, Orange, Dutchess, and Ulster counties, the Capital Region, Syracuse, Rochester, Buffalo, Binghamton, Utica, and statewide.