CALIFORNIA
Solar contract help for California homeowners
California has more rooftop solar than any other state, and more homeowners wondering whether they were sold an honest deal. We help Californians understand their agreements and pursue resolution.
Net billing changed the math
For most homeowners served by PG&E, Southern California Edison, and San Diego Gas & Electric, systems that applied for interconnection on or after April 15, 2023 fall under the Net Billing Tariff, often called "NEM 3.0." Under net billing, energy you export is credited at much lower values than the retail price of electricity. Many homeowners were shown savings estimates that used older, more generous net metering math, or that assumed a battery strategy nobody set up. If your bills are far higher than the proposal, this is one of the first things we check.
What we see most often in California
- Savings projections that don't reflect net billing
- Seniors pressured into long agreements, sometimes in a language other than the one they speak best
- Loans with large fees and unclear tax credit claims
- Contracts missing required disclosure documents
- Installation and roof problems, and unlicensed sales activity
- Systems sold with batteries that were never configured to save money
California protections worth knowing about
California requires a one-page Solar Energy System Disclosure Document on the front of residential solar contracts, created by the Contractors State License Board (CSLB), along with a notice of your right to cancel. Home solicitation contracts generally carry a three-business-day cancellation right, and buyers 65 and older generally have five business days. The California Public Utilities Commission publishes a Solar Consumer Protection Guide, and complaints about solar contractors can be made to the CSLB. This is general information, not legal advice.
Where we work in California
Los Angeles County, Orange County, the Inland Empire (Riverside, San Bernardino, Fontana, Moreno Valley, Temecula, Murrieta), San Diego County, the Central Valley (Fresno, Bakersfield, Visalia, Modesto, Stockton, Merced), Sacramento, Elk Grove, Roseville, the Bay Area, the Coachella Valley, and statewide.
California FAQs
My contract doesn't have a disclosure page on the front. Does that matter?
It may. California requires a specific disclosure document on residential solar contracts. We can review your documents and note what's missing.
I was sold solar in Spanish, but the contract is in English. Can you help?
Yes. Language issues in a sale are something we look at closely. [OWNER: confirm whether SRG has Spanish-speaking staff before publishing; if yes, add "We can help in Spanish." If no, remove this sentence.]
Is my savings problem just NEM 3.0?
Sometimes net billing explains a gap, and sometimes the proposal was unrealistic from the start. We compare the projection with your interconnection date and actual bills.
Every agreement and every situation is different. Results vary, and no one can promise a specific outcome.
[CA TELEPHONIC SELLER REGISTRATION — insert if registered with the California Attorney General, or delete if exempt.] Solar Resolution Group is not a law firm and is not a debt settlement provider. Nothing on this page is legal advice.
Solar Resolution Group is not a law firm and does not provide legal advice. Results vary. See our Disclaimer.
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Solar Resolution Group is not a law firm and does not provide legal advice. Results vary. See our Disclaimer.